TERMS & CONDITIONS

Grow Your Hair Back™ Hair Transplant Clinic

8201 Greensboro Drive, Suite 610, McLean, Virginia 22102

Grow Your Hair Back™ Hair Transplant Clinic is a trade name of Hair Restoration Clinic of McLean Virginia, Inc., a Virginia corporation.

Effective Date: March 17, 2026 | Last Updated: March 17, 2026

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1. Acceptance of Terms

By accessing or using the websites located at growyourhairback.com, kellyanndc.com, or offers.kellyanndc.com (collectively, the "Sites"), submitting any form, booking a consultation, or communicating with Grow Your Hair Back™ Hair Transplant Clinic ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you may not use the Sites.

2. Eligibility

You must be at least 18 years of age to use our Sites or services. By using our Sites, you confirm that you meet this age requirement. We do not knowingly collect information from individuals under 18.

3. Medical Disclaimer

All content on our Sites is for informational purposes only and does not constitute medical advice. No provider-patient relationship is established until a formal consultation and documentation are completed. Always consult a qualified medical professional before making any health-related decisions.

4. Consultations and Services

4.1 Free Consultations

Consultations are complimentary and do not obligate either party to proceed with treatment.

4.2 Treatment Agreements

All treatments are subject to separate agreements and consent forms signed prior to any procedure.

4.3 Appointments

We request at least 48 hours' notice for cancellations or rescheduling to accommodate other patients.

4.4 Availability

Submitting a consultation request does not guarantee appointment availability.

5. SMS / Text Message Communications

5.1 SMS Program Description

Grow Your Hair Back™ Hair Transplant Clinic operates two SMS messaging programs to communicate with clients who have opted in:

• Transactional SMS: Appointment reminders, confirmations, and account notifications
• Marketing SMS: Promotional offers, special discounts, and service updates

Messages are sent via GoHighLevel on behalf of Grow Your Hair Back™ Hair Transplant Clinic.

5.2 Consent and Opt-In

By checking the applicable consent checkbox on our website forms, you agree to receive SMS messages from us. Consent to receive SMS messages is never required as a condition of purchase or service.

5.3 Message Frequency

Message frequency varies based on your interactions with our clinic. You may receive up to several messages per month across both programs.

5.4 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Grow Your Hair Back™ Hair Transplant Clinic is not responsible for any charges incurred from your carrier.

5.5 How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive. You will receive a one-time confirmation message and no further SMS messages will be sent.

5.6 Help and Support

For assistance, reply HELP to any SMS message, or contact us directly at:

• Phone: (571) 316-2032
• Email: [email protected]

5.7 Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to network availability and carrier policies.

6. Use License and Intellectual Property

You are granted a limited, non-commercial license to view materials on our Sites. You may not copy, modify, distribute, sell, or exploit any content without our prior written permission. All trademarks, logos, and content are the property of Grow Your Hair Back™ Hair Transplant Clinic.

7. Disclaimer of Warranties

All content and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

8. Limitation of Liability

To the fullest extent permitted by law, Grow Your Hair Back™ Hair Transplant Clinic shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our Sites or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Grow Your Hair Back™ Hair Transplant Clinic and its staff from any claims, damages, or expenses arising from your use of the Sites or violation of these Terms.

10. Accuracy of Materials

We do not guarantee the accuracy or completeness of content on our Sites and reserve the right to update or remove information at any time without notice.

11. Third-Party Links

Our Sites may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

12. Privacy Policy

Your use of our Sites is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully to understand how we collect and use your information.

13. HIPAA Acknowledgment

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and take appropriate measures to protect your protected health information (PHI). For more information, see our Privacy Policy.

14. Cookies

We use cookies and tracking technologies as outlined in our Privacy Policy. By using our Sites, you consent to our use of cookies in accordance with that policy.

15. Modifications

We reserve the right to update these Terms at any time. The updated date will be reflected at the top of this page. Continued use of our Sites after changes are posted constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Grow Your Hair Back™ Hair Transplant Clinic regarding your use of our Sites.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the courts of Fairfax County, Virginia.

19. Contact Information

Grow Your Hair Back™ Hair Transplant Clinic
8201 Greensboro Drive, Suite 610
McLean, Virginia 22102
Phone: (571) 316-2032
Email: [email protected]